RETURN AND REPLACEMENT POLICY


We, Artsmonk team always consider our customer's satisfication.

Return of item(s) accepted only, when the item(s) received is of Different Color, Defective or Damaged.

Return request from customers will be initiated within 3 days from the date of delivery of item(s).

If you want a refund/exchange, you may return your item(s) to us within 15 days of receiving your order.

THE FOLLOWING CONDITIONS ARE NOT ACCEPTABLE FOR RETURN, WARRANTY AND REPLACEMENT

    • Purchased item not in original or not in unused condition.
    • Returned without original invoice.
    • Not included everything you have received with the package like price tags, labels etc.
    • Purchased item damaged due to misuse.
    • Products with missing serial number.
    • If there is any complaint about the product received (such as loss or damage) the complaint should be accompanied by its unboxing video.

Please note, failing to comply with our return policy may result non-refund or delay in processing your return. Should you require further assistance please feel free to email us at support@artsmonk.com

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